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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Ebony

August 14, 2025

5  out of  5
rating by Ebony
"Thank you to Michelle who assisted me the other day. She was very caring and made sure I was taken care of."
We responded:
"We’re thankful for your feedback! It’s our pleasure to assist you with your insurance needs. If there is anything else we can do to help, please let us know!"
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DiMarco Boyd

August 8, 2025

5  out of  5
rating by DiMarco Boyd
"I truly appreciate the service that was provided for me and all the information I got. Michelle was super professional and helpful I’m happy I have Insurance with State Farm"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help!"
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Justin Scales

August 7, 2025

5  out of  5
rating by Justin Scales
"Great agency, Jamia is the best!"
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"
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Alicia B

August 4, 2025

5  out of  5
rating by Alicia B
"I received 5 star service from Michelle and the team at Valerie Primas. They are friendly, professional, patient and knowledgeable. I was able to get a better rate on my car insurance as well as a bundle deal for some additional services!"
We responded:
"Thank you for your 5-star review! My State Farm team and I are happy to be your good neighbor!"
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Antoinette Johnson

July 31, 2025

5  out of  5
rating by Antoinette Johnson
"Warmth, kindness, efficiency, professionalism, savings on rates. . .what else does one need when making a better decision with auto and home insurance? thanks for all your help!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know! -Valerie "
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Ms Cherry

July 18, 2025

5  out of  5
rating by Ms Cherry
"I received the best of both worlds as far as customer service courtesy of&THANKYOU so very much to Ana&Jamia❤❤provided excellent customer service&satisfaction& communication.They were both very professional courteous patient answering all of my questions and concerns &ensuring the best savings options for my car insurance ❤❤THANKYOU to the entire staff@Ms.Primas"
We responded:
"We are so thankful for your feedback and delighted that Ana and Jamia were able to assist you with your insurance needs. If there is anything else we can do to help, please let us know! -Valerie"
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Vladimir Lanten

July 17, 2025

5  out of  5
rating by Vladimir Lanten
"Grate service the empress got me an amazing rate quickly and efficiently that fit my budget"
We responded:
"We appreciate your review, Vladimir! I am happy to hear you had a positive experience with Empress. My State Farm team and I are happy to be your good neighbor! - Valerie"
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monicia andrews

July 16, 2025

5  out of  5
rating by monicia andrews
"I had an amazing experience with my State Farm agent jamia ! From the moment I reached out, the customer service was fast, friendly, and professional. They made everything super easy to understand and handled my needs with care and efficiency. I truly appreciate how responsive they were and how smoothly the whole process went. Highly recommend to anyone looking for reliable and top-tier service! SHE IS GREATTTTT !!"
We responded:
"Monicia, we are delighted to know you had a great experience with our State Farm office! We pride ourselves on great customer service and we are glad you received that from Jamia. If you ever need any assistance in the future, please don’t hesitate to reach out-we are always here to help! -Valerie"
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Christine Harden

July 10, 2025

5  out of  5
rating by Christine Harden
"I received excellent customer service from Marie today, July 10, 2025. She was very detailed and informative!"
We responded:
"Thank you for taking the time to share your thoughts, Christine! We’re glad to know you’re satisfied with the service at our State Farm office by Marie. We are always here to help if you ever have any questions or need assistance. - Valerie "
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Billionaire Brinson

July 8, 2025

5  out of  5
rating by Billionaire Brinson
"I had the pleasure of being served by Empress today, and she truly exceeded my expectations. From the moment she got on the phone, she was warm, welcoming, and attentive to my needs. Her professionalism and knowledge were evident, and she went above and beyond to ensure I had the best experience. It’s rare to encounter such outstanding customer service, and Empress made my time memorable. I’ll definitely be back and highly recommend her to anyone looking for top-notch service!"
We responded:
"We’re honored by your positive feedback! We take great pride in providing outstanding customer service and are glad you experienced that with Empress. If there is anything else we can do for your insurance needs, just let us know! - Valerie "
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Beverly Green

July 8, 2025

5  out of  5
rating by Beverly Green
"Very Pleasant An Experience Service from Sale person Mrs Tempress an help me to Understand what was Taking place on my Policy She was very Professional an helpful An i thank State Farm will continue to Be client."
We responded:
"Beverly, we appreciate your review! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Valerie "
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Marteenus Williams

July 3, 2025

5  out of  5
rating by Marteenus Williams
"Michelle Bryant was amazing. She helped me save over $2500 for the year on my car, renters and short-term disability insurance. She took the time to explain what coverage best fit my lifestyle. She is one of their best agents."
We responded:
"Marteenus, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with Michelle; your satisfaction is our top priority! We look forward to continuing to support your insurance needs. - Valerie"
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Nate Green, Jr

July 1, 2025

5  out of  5
rating by Nate Green, Jr
"Empress was very professional detailed what I needed her to educate me on was nice and patient if you need the proper information ask for her"
We responded:
"We appreciate your review! We are delighted to know you had a great experience with Empress. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Valerie "
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Cherita Walker

June 25, 2025

5  out of  5
rating by Cherita Walker
"JAMIA was the best person ever she did everything I needed in a timely manner. She is definitely the best. Thanks Jamia for being a state farm savor!!!! Round of applause!!!!👏🏾"
We responded:
"Cherita, thank you for your kind review! We pride ourselves on our outstanding customer service, and I am glad you experienced that with Jamia! Please don't hesitate to reach out if you need anything! - Valerie"
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Ashley Patton

May 14, 2025

5  out of  5
rating by Ashley Patton
"Jamia is amazing! Great customer service. She explains everything fully. She’s definitely the reason I moved forward with State Farm"
We responded:
"Ashley, we pride ourselves on great customer service and are glad you experienced that with Jamia- thanks for sharing! If there is anything else we can do for your insurance needs, just let us know! - Valerie "
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Joe Lee

May 2, 2025

5  out of  5
rating by Joe Lee
"My adjuster Jamia was the best, she got me the best coverage for the price I could afford. Her customer service skills are top notch and she looks forward to getting the customer satisfied"
We responded:
"Thank you for providing us with such positive feedback! Our agency strives to provide outstanding customer service, and we are glad you experienced that with Jamia! We are proud to serve you each day! – Valerie"
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Jason Kidwell

April 30, 2025

5  out of  5
rating by Jason Kidwell
"Amazing experience answered all questions I had immediately and streamlined the process!!"
We responded:
"We appreciate your review, Jason! We are delighted to know you had a great experience with our State Farm office. If you ever need any assistance in the future, please don’t hesitate to reach out. We are here to help! - Valerie "
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Cynthia Idegwu

March 16, 2025

5  out of  5
rating by Cynthia Idegwu
"Thank you so much for everything. You gave me the BEST Quote EVER"
We responded:
"Thank you for taking the time to share your thoughts, Cynthia! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!- Valerie"
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Julia Stadler

March 11, 2025

5  out of  5
rating by Julia Stadler
"Jamia was so kind and patient walking me through all of the information and ensuring I understood without making me feel judged for not already knowing the information."
We responded:
"Julia, this truly warms my heart! It is so important to understand your insurance coverage and my team strives to make sure that you do! Thank you for sharing your experience with Jamia, please don't hesitate to reach out if you need anything! - Valerie"
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Sabrina Randolph

February 25, 2025

5  out of  5
rating by Sabrina Randolph
"I had the pleasure of working with Jamia, who is a wonderful State Farm agent under Valeria Primas. I initially went on my Statefarm app to request a quote for the purchase of my new home. Within minutes I received a phone call from Jamia who able to speak with me about coverage. She worked with me to build a quote for my home and thoroughly explain the coverage that I would receive. We went through each line of the Statefarm quote disclosing all details and Jamia helped me to make a decision that I felt comfortable with and confident in. Not only is Jamia professional, but she is also very patient and efficient. I am so grateful that I have the opportunity the to work with Jamia under Statefarm Insurance."
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Sonya Nelloms

February 21, 2025

5  out of  5
rating by Sonya Nelloms
"The State Farm representative Ms. Jamia Tucker that assisted me since I couldn’t get Jake lol was very knowledgeable and helpful. She made my experience enjoyable with her great customer service skills as we know it’s kinda hard to come by. Thank you State Farm!"
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Vanessa Lynch

January 7, 2025

5  out of  5
rating by Vanessa Lynch
"I would like to thank Insurance Agent Jamia Tucker for her guidance and support to become a new auto insurance customer with State Farm. Our telephone conversation was very rewarding her voice was very pleasant and respectful. She is a very good listener and very knowlegable of the information needed to ensure that State Farm was the right fit for me as a new client."
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Sherri Poole

December 18, 2024

5  out of  5
rating by Sherri Poole
"I have been in customer service for over twenty years so I always expect to get what I have always given and sure enough just in has done just that every time I have spoken with him. He is always very courteous and well detailed with the services that he is offering. I have had great customer service experience from other individuals, however, Justin is at the top of my list. Kudos to everyone at Valerie Primas agency. Keep up the good work!"
We responded:
"We’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Asadullah Muhammad

December 17, 2024

5  out of  5
rating by Asadullah Muhammad
"Great service! Takes time to explain policies and follows up on phone calls."
We responded:
"It means so much to my team and I that you have taken the time to share this great feedback with us. Thank you very much! "
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Larry Stephens

December 16, 2024

5  out of  5
rating by Larry Stephens
"Look coming into the office everyone is so helpful Justin and Cherita save where I can great people."
We responded:
"Thank you for taking the time to share your thoughts! We’re glad to know you’re satisfied with the service at our State Farm office. If you ever have any questions or need assistance, we’re here to help!"